Posted On Thursday, May 1, 2025
Author: Donna Watson (Technical Support Administrator)
Designers, much like recruiters, are natural communicators – but in two very different ways. First, there’s the sleek and subtle art of aesthetic communication, where your designs do the talking. It’s like crafting the perfect job ad that subtly screams, "Hey, we’ve got the best job ever!"
But then there’s the professional communication side – the chats about deadlines, revisions, and client expectations. Think of it as the interview process of your design world. Even the most creative minds can stumble here, but mastering this is key to running a smooth operation, especially for freelancers who juggle multiple roles.
Here are five recruiter-approved tips to boost your design dialogue and keep those client relationships flourishing.
Just as recruiters might have a favorite platform – LinkedIn, anyone? – designers need their go-to communication tool. Whether it’s email, Slack, or good old-fashioned phone calls, pick one and make it your mainstay. Jumping between platforms can be as chaotic as mixing up candidate profiles.
Pro Tip: Create a separate work email or messaging account to keep things professional and tidy. Think of it as your applicant tracking system for design projects.
Recruiters know the value of setting the ground rules – when to expect a call, how interviews will be conducted, etc. Designers can benefit from the same strategy. Set a clear communication plan with your clients from day one. How soon do you respond? What’s the preferred method? When’s the next update?
Pro Tip: Communicate your "working hours" and response times early on, much like scheduling interviews with candidates, to manage expectations.
In recruitment, tracking candidate interactions is crucial. For designers, maintaining detailed records of client communications is just as important. Document emails, feedback, deadlines, and even those tiny requests that can get lost in the shuffle.
Pro Tip: Use a single email thread per project to keep all the details in one place. It’s your design version of a candidate’s file.
Recruiters know that politeness can turn a no into a yes. The same applies to designers. Whether you’re dealing with a dream client or one that makes you want to pull your hair out, staying polite and professional keeps the relationship on solid ground.
Pro Tip: Add a touch of Netiquette to your emails – a simple “Please” and “Thank You” can go a long way. Think of it as the digital equivalent of a firm handshake.
Imagine recruiters using internal HR terms with candidates – it would lead to confusion, right? The same goes for designers using too much tech talk with clients. Simplify your language or add quick explanations to keep everyone on the same page.
Pro Tip: If you must drop a design term, think of it like explaining job requirements to a candidate – clarity is key.
Designers, like recruiters, thrive on communication. And while you might feel more at home with a sketchpad than a keyboard, sharpening your communication skills is like
crafting the perfect recruitment pitch. It leads to stronger client relationships, smoother projects, and ultimately, a more successful design career.